Universität Bielefeld - Sonderforschungsbereich 360

Communicationg Attention: Gaze Position Transfer in Computer Supported Cooperative Problem Solving

Boris M. Velichkovsky

Abstract

Results of two experiments on the solving of constructive tasks of the puzzle type are reported. The tasks were to be solved by two partners who shared the same visual environment but whose knowledge about the situtation and ability to change it on the way to solution were separated. One of the partners - the "expert" - knew the solution in detail but had no means to act on the situation. Another partner - the "novice" - could acct and must achieve the goal, but without knowing (much) about the solution. The partners were free to communicate verbally. In one third of the trials of the first experiment, in addition to verbal communication, the eye fixations of the expert were projected into the working space of the novice. In another condition the expert could use a mouse to show to the novice relevant parts of the task configuration. Both ways of facilitationg the 'joint attention' state of the partners improved the performance. The nature of the dialogues as well as parameters of the eye movements themselves also changed. In the second experiment the direction of the gaze-position data transfer was reversed, from the novice to the expert. This also leads to a significant sign in the efficiency of the distributed problem solving.
Anke Weinberger, 1994-08-10